Privacy Policy

Ceda Natural Pty Ltd (“we/us”) recognises the importance of your privacy and that you have a right to control how your personal information is collected and used. We know that providing personal data is an act of trust, and we take that seriously. Therefore, unless you directly consent to do otherwise, we will only collect and use your personal information as set out below. Our privacy policy is intended to represent industry best practices and comply fully with the Privacy Act 1988. Please also visit our Terms and Conditions section. Customers can find a link to these terms at the bottom of our website.

Collecting information about you

Definition: Consumer information that can be used to identify you as an individual. The type of information we collect from you depends on how you use our website.

Cookies

Cookies are used on this website to collect information on how you use the site. Most web browsers are set to accept cookies. When you visit cedanaturals.com.au, our servers, Google Analytics and other third-party programs track and record information that your browser sends. This data may include: your IP address, pages viewed, product viewed, referring sites, time spent on site, product purchase information and other statistics relating to browsing behaviours.

This information does not identify an individual and is only collected to aggregate and analyse data to improve our product offering and user experience, store what’s in your shopping basket, and ensure our marketing is relevant. If you do not wish to receive any cookies, you may set your browser to refuse cookies. If you do not accept cookies, you may have difficulty using some site functions.

Subscription/newsletters

When you create an account with us, we may need the following information from you: name, how you found us and contact information such as phone number and email address.

We may contact you at the email or other address which you provide to us in order to: Provide you with updated information about our website; or Provide you with other information about our products and services which you may enjoy. If you are receiving promotional information and do not wish to receive this information any longer, you may remove your name from our list by clicking the unsubscribe button at the bottom of a promotional email or emailing us at cedanaturals@gmail.com and asking to be removed from the mailing list. Please allow ten business days for this request to be processed.

Contests and Promotions

On occasion, we may have contests and promotions that, in the event you wish to participate, will require you to supply identifying information, such as your name and email address. We need this information to notify the winners. In some cases, third parties will be involved in the contest or promotion, and Ceda Naturals may disclose consumer information. Any such disclosure will be made in accordance with our Privacy Policy, and any use by these third parties will be explained in the contest’s or promotion’s terms.

Payment information

When you place an order with us online you will provide your name, delivery address, and contact details. We use this information to identify and process your order. When a purchase is made through our website, customer credit card details are collected for each order. We do not store this information in any format.

Secure online payment

You can use many payment methods when purchasing products from our website. Where you are directed to a third-party website, their privacy policy will govern the use of your information. The payment process through our website is protected by industry standard encryption.

Disclosing information

We do not disclose personal information about you to advertisers. Instead, advertisers may give us advertisements and tell us the kind of audience they wish to reach. We then take the promotion and display it to users who are most likely to be interested in the product or service.

To operate the website or deliver a service, we may sometimes share your personal information with a service partner. We will not otherwise disclose your personal information to other companies without your explicit consent.

Storage of your information

We will endeavour to take all reasonable steps to keep secure any information we hold about you and keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. In addition, we require our employees and data processors to respect the confidentiality of any personal information held by us.

Password and login

If we provide you with a username and password, you are responsible for your password and login information securely. In addition, you take responsibility for ensuring the confidentiality of this information.

Links to external websites

Our website may have links to external websites. These linked sites are not under our control, and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to read the Privacy Policy and the Terms and Conditions of the website.

Changes to this policy

From time to time, our policies will be reviewed and may be revised. Accordingly, we reserve the right to change our Privacy Policy and notify you by posting an updated version of the policy on our website.

We are always delighted to answer any questions you may have regarding privacy or security via our contact form on our contact page or by email at cedanaturals@gmail.com. By using our site, you consent to our privacy policy.